All in-stock orders placed by 10:00 AM CST

will ship the same business day (excludes weekends & holidays).  

Need a last second Gift? Gift Certificates can be emailed at any time!

Approximate Transit Times for UPS Standard Ground Delivery

UPS does not guarantee delivery against Acts of God including, but not limited to, inclement weather.

 

Special Order Items will ship in approximately 1-6 weeks.
Call 262-617-5258 or email: customerservice@germansteins.com for specific product information.

All USA & Canada orders ship UPS or USPS - see rate calculator at checkout

**UPS or USPS Shipping Rates do not necessarily apply to Special Orders shipping directly from Germany, Custom Decoration Orders or Bulk Discount Orders.**

 Rate calculator prices are based on current UPS or USPS rates.  

UPS®  Shipping Options - USA UPS Next Day® Air Early A.M.® - Delivery by 8:00 a.m. the next business day to major cities in the 48 contiguous states.** UPS Next Day Air® - Next business day by 10:30 a.m., 12:00 p.m. or end of day, depending on destination. UPS Next Day Air Saver® - Delivery Next Business Day, typically by 3:00 p.m. UPS 2nd Day Air A.M.® - Delivery by 10:30 a.m. or 12:00 p.m. on the second business day to metropolitan commercial destinations UPS 2nd Day Air® - Delivery in 2 Business Days, typically by end of day . UPS 3 Day Select® - Delivery in 3 Business Days, by end of day. UPS Ground - Delivery in 1-5 Business Days, based on distance to destination (see chart below). UPS®  Shipping Options - Canada Please Note: buyer is responsible for duties, taxes & brokerage fees upon delivery -  Check with your local UPS store for rates & information or call 1-800-PICK-UPS (742-5877) UPS Standard - Day-definite delivery based on origin and destination.* UPS Worldwide Expedited® - Delivery in two business days to Canada.* *This transit time does not include Customs clearance time, which cannot be determined as it is dependent on the local UPS Center.

USPS Shipping Options - USA Priority Mail® - 1-5 business day service to most locations, Saturday delivery included. Parcel Post® - Speed varies as to location, Saturday delivery included.   USPS Shipping Options  - Canada Please Note: buyer is responsible for duties & taxes upon delivery - Check with your local post office for rates & information Priority Mail International® - 6-10 business day* service to most locations Express Mail International® - 3-5 business day* service to most locations   *This transit time does not include Customs clearance time, which cannot be determined as it is dependent on the local post office.

**UPS Next Day® Air Early A.M.® additional information – Delivery by 8:30 a.m. or 9:00 a.m. the next business day
to most other U.S. cities, including Anchorage, Alaska.  Additional locations guaranteed by 10:00 a.m.

International Shipping

Northcote Imports LLC has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from Germansteins.com. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at: 

EMAIL: support@internationalcheckout.com.

PHONE: USA Phone: +001.310.601.8196

USA and Canada: +1.866.682.0641

UK Phone: +44.20.8133.2436

Australia Phone: +61.28003.4685

Denmark Phone: +45.36.950312

Sweden Phone: +46.4069.35779

Hong Kong Phone: +852.8175.6057

Japan Phone: +81.50.5534.6826

Finland Phone: +358.(02)3619.0437

Brazil Phone: +55.(11)3717.5368 

Ireland Phone: +353.1443.3715

Mexico Phone: +52.558.421.8266

New Zealand Phone: +64.9889.0408

All Others: +001.310.601.8196

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.