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Frequently Asked Questions


Do you have a catalog?

Unfortunately, we do not publish a catalog at this time as the cost is too great and would be reflected in our prices.


Why are your prices so low?

We import directly from the manufacturer and therefore bypass the middleman, enabling us to charge up to 50%
less than the competition. We keep a tight ship here at Northcote Imports; no money is spent on unnecessary frills
such as over-the-top website design.


Is the payment process secure?

Yes, Northcote Imports is a GoDaddy.com Secure Site. Transactions are protected with up to 256-bit
Secure Sockets Layer encryption. Click
Here to Verify.


How and When will my purchase be shipped?

All in-stock items ship via Fed Ex Ground within 1 to 2 business days and will arrive in about 3 to 6 business days.
Express shipping (Phone orders only): Placed Monday - Friday before 1:00p.m. cst will ship the same day
(Excluding Holidays). Express Orders placed Monday - Friday after 1:00p.m. cst will ship the next business day.


Where can I find more information about my Beer Stein including age, value and manufacturer?

For more information about Beer Steins please visit our friends at Stein Collectors International


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Email: customerservice@northcoteimports.com

German Beer Steins & Beer Boots by Northcote Imports