Customer Comments Good Morning, Before I say anything else, I want to say it would be a pleasure to do business with other companies if they all had a customer service like yours. After dealing with people who act as though their profession is a bother to them, and you as a customer, are a greater bother, it's great to find someone who does a good job and treats customers well. Thanks. - Fred, PA Thank you for the promotion offer. It was very kind of you to offer it to me. You have lots of nice stuff on your website. I look foward to ordering from you. - Evelyn, FL Thank you again. Thanks!  I love your stuff!  I got a beer stein and it was BEAUTIFUL! - Evelyn, FL My husband and I really liked your website so we thought we would recommend you. - Melanie, WI We received our order Saturday and we thank you for the wonderful job you did packaging it, not a scratch anywhere!  Jerome is really happy with the beer steins and can’t wait to give them to his groomsmen this coming Saturday at our wedding reception.  Thank you for your help in getting them to us quickly.- Cyndy & Jerome The home page looks very good. I loved the Scandinavian products you are selling! - Sabrina, WI Just wanted to let you know that the beer steins were great, got a lot of great comments and big thanks, I also will have to get myself one. Thanks again for your help. - Pete, NY I am from WI so it is nice to support a WI family company and you have a great website. - Amy, WI Thanks so much for your prompt handling of exchanging the "boy fishing" for the firefighter beer mug.  It is indeed beautiful and will look "glorious" in my den with all the other firefighter paraphernalia collected over the years. - Barbi, OH Great, thank you so much for your time and effort. I really do appreciate it! - Jim Excellent!! Thank you for all your additional and swift efforts!   I am greatly interested in many of the products on your website! - Jamie, UT I received the shipment. It is exactly what I wanted. Thank you. - Pat, VA Received my order, Thank You for quaility,ease, speed and excellent packing, we'll order again. - John, PA Thank you very much! I received the beer steins and they are awesome. Thanks for keeping me posted on ordering and shipping. I will recommend your site to people I know. Thanks again. - Brandon, PA Thank you. I really do appreciate the effort you have put into this search. - Robb, TX Thank you so much for the effort you put forth in finding the beer stein. Michael will be beyond belief and it will help be a touch point of his past. Extraordinary customer service! Thank you, - Robb, TX Thank you so much for the packing of the Russian Czar beer stein, it arrived in wonderful shape. - John, TX Great Selection of Steins! Thanks! - Robert, PA Thank you for your help!!! That is a great stein! -Sincerely, Correna Thank you so much for researching this. -Debra Thank you so much for your thoughtfulness and prompt attention.  May God Bless! -Dean Thank you so much...I was able to find what I was looking for on the Hofbrauhaus site!  Appreciate your time, Michelle Thank you so much for your response, I appreciate you taking the time to tell me the translation. Thank you again, Joni Thank you so much, gave me a better idea of what my stein is, again thanks. -Margaret I've checked around the internet and I can see that Northcote Imports is VERY competitive on price. Thanks, John I have been on other sites and yours is tuly the best; good quality and friendly service. - Korey, NJ Wow, what a quick, thorough response. Thanks!  FYI, next time we're in Bailey's Harbor, we'll stop by. -Elena Hello!  I just wanted to take a moment to sincerely thank you all for what has to be one of the best customer service experiences I've ever had the pleasure to deal with. My order for the Official Oktoberfest mug, 6-pack 1L mugs and Ireland mug arrived safely packed and with out any issues.  Thank you for everything, and I look forward to shopping with Northcote Imports in the future! - Ross, PA Thank you for such a quick response. Great customer service. Thanks again!  -Michael, CO Thank you so much for all of the concern, outstanding service and e-mails with my order.  I do appreciate your constant up dates, contacts and thoughtfulness.  Have a great day and I look forward to do business with you in the future.  Very Respectfully, Linda, CA The stein arrived today in great condition, thanks - Mark, VA Just wanting to let you know that the two steins arrived safely today and they are absolutely stunning!  We sure love shopping with you wonderful folks. You've got the BEST products! High quality, beautiful and flawless!  Thank you very much, ... We'll be back 4 more!!! - Marlene, ID I appreciate your extra effort.  I'll be back on your site for next year's stein, only earlier.  Best regards, Al, CA I wanted to send a Thank You to for your fantastic customer service! I enjoyed my buying experience and will quickly recommend you to friends and family. My products arrived in a timely manner and was in great condition.                       Merry Christmas, Craig, OH I just want to thank you for your quick, timely response to my recent orders.  The first beer mugs were so large, but you were able to get me the smaller ones quickly.  Both shipments were of great quality, too.  Thanks, Lucinda, MN Just recieved my order today, everything was perfect,my wife thinks the Oktoberfest Celabratory Stein is Beautiful and it is !! The magnet bottle opener is on the fridge, looks great. The Packaging was the Best and thanks for the coasters, I have all intentions of giving another order real soon. Thanks Again, Joe, FL Thank you so much! That is very helpful indeed. Your customer service is wonderful! Regards, Andrew, Australia NCI,  I couldn't be more thankful!!...Thank you again for such a quick response. Customer service goes a long way with me regarding future business. It is appreciated.  Sincerely, Dave, CA